Description

Telecom will be upgrading firmware on network hardware devices. This hardware is configured for High Availability so downtime should be minimal if any. However there is always the potential for intermittent outages. This could affect internal communication across TC networks, and external communication coming in/out of Telecom networks.

Components

AVD - Automated Voice Dispatch ECC, CAD to CAD, Campus Overhead Paging, Credentials / Authentication, Feed to Active 911 or IamResponding, Fire Voice Paging / Station Alerting, Portal - Agency Remote Access, GenWatch, Hiplink Paging, Internet - Public Safety Network, LEADS - Law Enforcement Automated Data System - State System, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems

Schedule

November 29, 2023 06:00 - 07:00 EST
November 29, 2023 11:00 - 12:00 UTC