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Active Incident and Maintenance

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4

Upcoming Maintenances

2

Days Until Next Maintenance

1

Incidents Last 7 Days

Harlan TWP Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Weather Station - Harlan Twp.


April 10, 2026 13:24 EDT
April 10, 2026 17:24 UTC
INVESTIGATING

Lightning sensor is not reporting data as expected
Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational
GenWatch UpgradePlanned Maintenance

Description

GenWatch server software will be upgraded

Components

GenWatch

Schedule

April 8, 2026 08:59 - 12:00 EDT
April 8, 2026 12:59 - 16:00 UTC


April 8, 2026 09:04 EDT
April 8, 2026 13:04 UTC
UPDATE

GenWatch upgrade will be starting

Scheduled Maintenance

CentralSquare TEST ENVIRONMENT PatchingPlanned Maintenance

Schedule

April 16, 2026 08:00 - 11:00 EDT
April 16, 2026 12:00 - 15:00 UTC

Components

TEST Environment - CAD - Computer Aided Dispatch, TEST Environment - JMS -Jail Management System, TEST Environment - MDC - Mobile Data Computers, TEST Environment - RMS Law - Records Management System

Description

Location: Warren County Technology Services Data Center Purpose: Patch and Infection Management process require system reboots Impact: TEST ENVIRONMENT Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS/Tritech Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.
Central Square Test and Train RMS Patch/UpgradePlanned Maintenance

Schedule

April 16, 2026 13:00 - 16:00 EDT
April 16, 2026 17:00 - 20:00 UTC

Components

TEST Environment - RMS Law - Records Management System, TRAINING Environment - RMS Law - Records Management System

Description

Central Square will be installing patches to fix issues with version 25.4, patch 12. Users must stay out of those environments until upgrade is complete.
CentralSquare PRODUCTION and TRAINING CAD, Mobile, RMS and Jail PatchingPlanned Maintenance

Schedule

April 22, 2026 05:00 - 08:00 EDT
April 22, 2026 09:00 - 12:00 UTC

Components

AVD - Automated Voice Dispatch ECC, CAD to CAD, Hiplink Paging, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, ProQA - Dispatch Pre-Arrival Instructions, TRAINING Environment - CAD - Computer Aided Dispatch, TRAINING Environment - MDC - Mobile Data Computers, TRAINING Environment - JMS -Jail Management System, TRAINING Environment - RMS Law - Records Management System

Description

Location: Warren County Technology Services Data Center Purpose: The patch and Infection Management process requires system reboots Impact: PRODUCTION and TRAINING ENVIRONMENTS Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.
WCTS PatchesPlanned Maintenance

Schedule

April 22, 2026 17:00 - 20:00 EDT
April 22, 2026 21:00 - 00:00 UTC

Components

Credentials / Authentication, Portal - Agency Remote Access, GenWatch, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357. Warren County Technology Services

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Planned Maintenance

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Partial Service Disruption

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

Scheduled MDC VPN Network MaintenancePlanned Maintenance

Description

Please provide this information to anyone in your organization that needs it. Purpose: VPN server software update Impact: ALL MDC will drop up to 2 time, requiring LAW users to put in new token codes User Responsibility: End LAW users need to put token code in to VPN. - - - - - - - - - - - - - - - - - - - - - - - - - - For more details, please contact us at help@wcoh.net or +1-513-695-4357. Warren County Technology Services


Components

PRODUCTION Environment - MDC - Mobile Data Computers



Schedule

April 9, 2026 07:30 - April 9, 2026 09:30 EDT
April 9, 2026 11:30 - April 9, 2026 13:30 UTC


April 9, 2026 09:04 EDT
April 9, 2026 13:04 UTC
UPDATE

VPN server software update is now Done

April 9, 2026 07:55 EDT
April 9, 2026 11:55 UTC
UPDATE

VPN server software update IS now Starting ALL MDC will drop up to 2 to 3 time, LAW users will be requiring to put in new token codes
Washington Township Tower Radio UPS ReplacementPlanned Maintenance

Description

Will be replacing UPSes at Washington Township Tower. Channel capacity will be reduced during this time.


Components

Radio System, Tower Washington Twp



Schedule

December 23, 2025 14:00 - December 23, 2025 15:30 EST
December 23, 2025 19:00 - December 23, 2025 20:30 UTC


April 8, 2026 08:47 EDT
April 8, 2026 12:47 UTC
UPDATE

This work was completed

December 23, 2025 14:27 EST
December 23, 2025 19:27 UTC
UPDATE

UPS work is starting
Panic Button System RebootPlanned Maintenance

Description

Will be rebooting panic system Downtime expected to be less than 1 minute.


Components

Campus Panic Buttons



Schedule

April 8, 2026 07:25 - April 8, 2026 07:30 EDT
April 8, 2026 11:25 - April 8, 2026 11:30 UTC


April 8, 2026 07:30 EDT
April 8, 2026 11:30 UTC
UPDATE

Reboot completed, system confirmed good.

April 8, 2026 07:25 EDT
April 8, 2026 11:25 UTC
UPDATE

Panic system reboot starting.