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All Systems Operational

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Upcoming Maintenances

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Days Until Next Maintenance

0

Incidents Last 7 Days

We continuously monitor our services and any known issue(s) will be posted here. If you suspect a systemwide outage contact Dispatch. If it is not systemwide, email the Telecom Help Desk.

Scheduled Maintenance

MARCS Network MaintenancePlanned Maintenance

Schedule

July 12, 2023 00:00 - 06:00 EDT
July 12, 2023 04:00 - 10:00 UTC

Components

Fire Voice Paging / Station Alerting, Radio System

Description

Agile will be performing maintenance at various tower locations throughout the state. It is unknown if/how this would effect Warren County. It is recommended to pay attention to radios during this window in the event we go into Site Trunking.

911

Operational

AVD Automated Voice Dispatch

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Gateway - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ZOLL

Operational

PRODUCTION - RMS Fire - ePCR Electronic Patient Care Records - ZOLL

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

Network MaintenacePlanned Maintenance

Description

Telecom will be upgrading firmware on network hardware devices. This hardware is configured for High Availability so downtime should be minimal if any. However there is always the potential for intermittent outages. This could affect internal communication across TC networks, and external communication coming in/out of Telecom networks.


Components

AVD Automated Voice Dispatch, CAD to CAD, Campus Overhead Paging, Credentials / Authentication, Feed to Active 911 or IamResponding, Fire Voice Paging / Station Alerting, Gateway - Agency Remote Access, GenWatch, Hiplink Paging, Internet - Public Safety Network, LEADS - Law Enforcement Automated Data System - State System, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ZOLL, PRODUCTION - RMS Fire - ePCR Electronic Patient Care Records - ZOLL, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems



Schedule

November 29, 2023 06:00 - November 29, 2023 07:00 EST
November 29, 2023 11:00 - November 29, 2023 12:00 UTC


November 29, 2023 06:31 EST
November 29, 2023 11:31 UTC
[Update] Maintenance complete as of 6:20.

November 29, 2023 06:05 EST
November 29, 2023 11:05 UTC
[Update] Starting Maintenance
Phone System Testing - Remote PhonesPlanned Maintenance

Description

Telecom will be testing some redundancy functionality, which is specific to remote phones and the mobility client used on cell phones and laptops. During this time these resources may disconnect from the phone system.


Components

Telephone Systems



Schedule

November 28, 2023 07:00 - November 28, 2023 08:00 EST
November 28, 2023 12:00 - November 28, 2023 13:00 UTC


November 28, 2023 07:50 EST
November 28, 2023 12:50 UTC
[Update] Maintenance was complete at 7:20am

November 28, 2023 07:04 EST
November 28, 2023 12:04 UTC
[Update] Starting Maintenance

November 27, 2023 14:18 EST
November 27, 2023 19:18 UTC
[Update] Reminder of phone system maintenance tomorrow, November 28th, 2023. 7am-8am.

November 16, 2023 06:26 EST
November 16, 2023 11:26 UTC
[Update] This is being rescheduled for 11/28/2023