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Active Incident and Maintenance

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Upcoming Maintenances

-

Days Until Next Maintenance

3

Incidents Last 7 Days

Possible CAD Incident IssuePartial Service Disruption

Incident Status

Partial Service Disruption

Components

Feed to Active 911 or IamResponding, Hiplink Paging


February 27, 2026 15:03 EST
February 27, 2026 20:03 UTC
INVESTIGATING

We are looking into a possible CAD Incident Paging issue with some pages from CAD. This issue seems to be intermittent. This should not affect Active911 Pages for in county agencies.
Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational
Washington Township Tower Radio UPS ReplacementPlanned Maintenance

Description

Will be replacing UPSes at Washington Township Tower. Channel capacity will be reduced during this time.

Components

Radio System, Tower Washington Twp

Schedule

December 23, 2025 14:00 - 15:30 EST
December 23, 2025 19:00 - 20:30 UTC


December 23, 2025 14:27 EST
December 23, 2025 19:27 UTC
UPDATE

UPS work is starting

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Partial Service Disruption

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Partial Service Disruption

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Planned Maintenance

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Operational

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

Snider Tower - UHF PagingDegraded Performance

Incident Status

Degraded Performance


Components

Fire Voice Paging / Station Alerting, Tower Snider




March 2, 2026 12:50 EST
March 2, 2026 17:50 UTC
RESOLVED

Reboot of equipment has resolved the issues.

March 2, 2026 11:05 EST
March 2, 2026 16:05 UTC
MONITORING

MLC reboot performed, system appears to be functioning properly. Monitoring for any issues.

March 2, 2026 10:22 EST
March 2, 2026 15:22 UTC
INVESTIGATING

WCTS is investigating a potential outage. We will post updates as information becomes available. Warren County Technology Services
Issues with some external servicesDegraded Performance

Incident Status

Degraded Performance


Components

Credentials / Authentication, Portal - Agency Remote Access, Hiplink Paging, Internet - Public Safety Network




February 27, 2026 15:03 EST
February 27, 2026 20:03 UTC
RESOLVED

Issue has been resolved

February 25, 2026 20:02 EST
February 26, 2026 01:02 UTC
MONITORING

Issues are corrected. We will be monitoring until morning.

February 25, 2026 19:12 EST
February 26, 2026 00:12 UTC
INVESTIGATING

We are looking into reported issues with items in the Citrix Portal and HipLink app Not working.