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Active Incident

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3

Upcoming Maintenances

4

Days Until Next Maintenance

1

Incidents Last 7 Days

Verizon Services Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Telephone Systems


September 24, 2026 08:07 EDT
September 24, 2026 12:07 UTC
IDENTIFIED

Verizon service is experiencing network issues around campus.
Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


May 8, 2026 14:48 EDT
May 8, 2026 18:48 UTC
MONITORING

We are continuing to monitor our links to Columbus. Due to vendor's equipment issues and route planning, we are seeing higher than latency than normal which can lead to possible brief outages.

February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational

Scheduled Maintenance

Phone System Maintenance/MitelPlanned Maintenance

Schedule

October 14, 2026 17:00 - 20:00 EDT
October 14, 2026 21:00 - 00:00 UTC

Components

Telephone Systems

Description

Warren County Technology Services will be be performing some maintenance on the phone system . Could affect phone system features such as auto-attendants, workgroups, Remote phones. Calling in/out could be disrupted during maintenance window.
WCTS PatchesPlanned Maintenance

Schedule

October 21, 2026 17:00 - 20:00 EDT
October 21, 2026 21:00 - 00:00 UTC

Components

Credentials / Authentication, Portal - Agency Remote Access, GenWatch, Reporting - Report Server, Telephone Systems

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at +1-513-695-4357. Warren County Technology Services
Public Safety Network VPN MaintenancePlanned Maintenance

Schedule

October 22, 2026 07:30 - 09:30 EDT
October 22, 2026 11:30 - 13:30 UTC

Components

PRODUCTION Environment - MDC - Mobile Data Computers

Description

Public Safety Network VPN maintenance requires server reboots. Law users will need to re-enter their token code one or two times.

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Partial Service Disruption

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

County Phone SystemService Disruption

Incident Status

Service Disruption


Components

Telephone Systems




October 7, 2026 12:42 EDT
October 7, 2026 16:42 UTC
RESOLVED

This incident has been resolved. Everything should be working as normal

October 7, 2026 07:25 EDT
October 7, 2026 11:25 UTC
IDENTIFIED

Warren County Technology Services is aware of issues with the county phone system. This could affect certain features not working properly. We are looking into it now.
TTMS Upgrade Planned Maintenance

Description

We will be upgrading Production TTMS to the newest version. LEADS returns are expected to be to be impacted during this maintenance window.


Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers



Schedule

October 7, 2026 08:00 - October 7, 2026 09:30 EDT
October 7, 2026 12:00 - October 7, 2026 13:30 UTC


October 7, 2026 08:27 EDT
October 7, 2026 12:27 UTC
UPDATE

Maintenance finished, if you are experiencing and issues with TTMS try rebooting your mobile. If that does not work, please submit a ticket to us at the helpdesk.

October 7, 2026 08:02 EDT
October 7, 2026 12:02 UTC
UPDATE

Starting maintenance
WCTS : Server MaintenancePlanned Maintenance

Description

WCTS will be updating hardware that runs the CentralSquare environment. No user impact is expected.


Components

AVD - Automated Voice Dispatch ECC, AVD - Fire Station Alerting, CAD to CAD, Fire Voice Paging / Station Alerting, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, ProQA - Dispatch Pre-Arrival Instructions, TEST Environment - CAD - Computer Aided Dispatch, TEST Environment - MDC - Mobile Data Computers, TEST Environment - RMS Law - Records Management System, TRAINING Environment - CAD - Computer Aided Dispatch, TRAINING Environment - MDC - Mobile Data Computers, TRAINING Environment - RMS Law - Records Management System



Schedule

October 5, 2026 09:00 - October 6, 2026 09:00 EDT
October 5, 2026 13:00 - October 6, 2026 13:00 UTC


October 7, 2026 07:08 EDT
October 7, 2026 11:08 UTC
UPDATE

This maintenance completed 10/5/26 at 11:00 PM. No issues have been reported, closing maintenance event.

October 5, 2026 09:00 EDT
October 5, 2026 13:00 UTC
UPDATE

Starting Maintenance
DC Power UpgradePlanned Maintenance

Description

Mobilcomm is conducting a DC Power Upgrade. During the upgrade, some equipment will be powered off. Any equipment deemed essential will stay on using external sources to remain powered up.


Components

Radio System, Telecom Office



Schedule

October 5, 2026 09:09 - October 5, 2026 15:00 EDT
October 5, 2026 13:09 - October 5, 2026 19:00 UTC


October 5, 2026 13:51 EDT
October 5, 2026 17:51 UTC
UPDATE

Maintenance is complete for the day

October 5, 2026 09:12 EDT
October 5, 2026 13:12 UTC
UPDATE

Work has started
Infrastructure MaintenancePlanned Maintenance

Description

We will be preforming maintenance on DC power infrastructure. No expected impact to services.


Components

Telecom Office



Schedule

September 23, 2026 09:30 - September 23, 2026 16:00 EDT
September 23, 2026 13:30 - September 23, 2026 20:00 UTC


October 5, 2026 09:17 EDT
October 5, 2026 13:17 UTC
UPDATE

closing

September 23, 2026 09:36 EDT
September 23, 2026 13:36 UTC
UPDATE

Maintenance is being started. No expected impact to services.