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Planned Maintenance In Progress

Updated a few seconds ago

2

Upcoming Maintenances

-

Days Until Next Maintenance

0

Incidents Last 7 Days

Storm Damage 9.27Degraded Performance

Incident Status

Degraded Performance

Components

Tower Blackhawk, Tower Hatfield, Tower Manchester, Tower Snider, Tower Zoar, Weather Station - Turtlecreek Twp.


November 1, 2024 12:38 EDT
November 1, 2024 16:38 UTC
[Monitoring] We are continuing to replace damaged components.

October 1, 2024 07:01 EDT
October 1, 2024 11:01 UTC
[Identified] Telecom continues to schedule the required repair work. Expect this to take weeks.

September 30, 2024 08:16 EDT
September 30, 2024 12:16 UTC
[Identified] Mitigation of storm related damages continue.
Tower Work - Goose CreekPlanned Maintenance

Description

Vendor will be climbing Goose Creek tower today to verify links between towers and re-align if necessary. There may be intermittent issues with radio system coverage in the area covered by Goose Creek until this maintenance is complete.

Components

Radio System, Tower Goose

Schedule

October 21, 2024 08:15 - 16:00 EDT
October 21, 2024 12:15 - 20:00 UTC


October 21, 2024 08:02 EDT
October 21, 2024 12:02 UTC
[Update] Vendor is on site at Goose Creek and will be starting maintenance shortly
WCPSN PatchesPlanned Maintenance

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357.

Components

911, AVD - Automated Voice Dispatch ECC, AVD - Fire Station Alerting, CAD to CAD, Credentials / Authentication, Feed to Active 911 or IamResponding, Fire Voice Paging / Station Alerting, Gateway - Agency Remote Access, GenWatch, Hiplink Paging, Internet - Public Safety Network, ProQA - Dispatch Pre-Arrival Instructions, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems

Schedule

November 20, 2024 17:00 - 17:00 EST
November 20, 2024 22:00 - 22:00 UTC


November 20, 2024 17:01 EST
November 20, 2024 22:01 UTC
[Update] Starting Maintenance
We continuously monitor our services and any known issue(s) will be posted here. If you suspect a systemwide outage contact Dispatch. If it is not systemwide, email the Telecom Help Desk.

Scheduled Maintenance

Weather Station CameraPlanned Maintenance

Schedule

September 13, 2024 13:24 - 16:00 EDT
September 13, 2024 17:24 - 20:00 UTC

Components

Weather Station - Harlan Twp.

Description

Camera will be down during maintenance.
Engineer's Office and DTF Fiber Upgrade Planned Maintenance

Schedule

November 6, 2024 07:00 - 17:00 EST
November 6, 2024 12:00 - 22:00 UTC

Components

Internet - Public Safety Network, Telephone Systems

Description

Alta Fiber will be performing a fiber upgrade on November 6th. This upgrade will interrupt the Internet connection and the phone system's functionality.

911

Planned Maintenance

AVD - Automated Voice Dispatch ECC

Planned Maintenance

AVD - Fire Station Alerting

Planned Maintenance

CAD to CAD

Planned Maintenance

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Planned Maintenance

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Planned Maintenance

Fire Voice Paging / Station Alerting

Planned Maintenance

Gateway - Agency Remote Access

Planned Maintenance

GenWatch

Planned Maintenance

Hiplink Paging

Planned Maintenance

Internet - Countywide

Operational

Internet - Public Safety Network

Planned Maintenance

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Planned Maintenance

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Planned Maintenance

Reporting - Report Server

Planned Maintenance

Telecom Help Desk / Tickets / Work Orders

Planned Maintenance

Telephone Systems

Planned Maintenance

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Degraded Performance

Tower Goose

Operational

Tower Hatfield

Degraded Performance

Tower Lytle

Operational

Tower Manchester

Degraded Performance

Tower ODOT

Operational

Tower Snider

Degraded Performance

Tower Washington Twp

Operational

Tower Zoar

Degraded Performance

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Degraded Performance

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Operational

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

CentralSquare PRODUCTION and TRAINING CAD, Mobile, RMS and Jail PatchingPlanned Maintenance

Description

Location: Warren County Telecommunications Data Center Purpose: The patch and Infection Management process requires system reboots Impact: PRODUCTION and TRAINING ENVIRONMENTS Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.


Components

CAD to CAD, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, TRAINING Environment - CAD - Computer Aided Dispatch, TRAINING Environment - MDC - Mobile Data Computers, TRAINING Environment - JMS -Jail Management System, TRAINING Environment - RMS Law - Records Management System



Schedule

November 20, 2024 05:00 - November 20, 2024 07:00 EST
November 20, 2024 10:00 - November 20, 2024 12:00 UTC


November 20, 2024 07:46 EST
November 20, 2024 12:46 UTC
[Update] Patching has been completed

November 20, 2024 05:01 EST
November 20, 2024 10:01 UTC
[Update] Scheduled Maintenance is now starting.
CentralSquare TEST ENVIRONMENT PatchingPlanned Maintenance

Description

Location: Warren County Telecommunications Data Center Purpose: Patch and Infection Management process require system reboots Impact: TEST ENVIRONMENT Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS/Tritech Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.


Components

TEST Environment - CAD - Computer Aided Dispatch, TEST Environment - JMS -Jail Management System, TEST Environment - MDC - Mobile Data Computers, TEST Environment - RMS Law - Records Management System



Schedule

November 15, 2024 08:00 - November 15, 2024 10:00 EST
November 15, 2024 13:00 - November 15, 2024 15:00 UTC


November 15, 2024 14:10 EST
November 15, 2024 19:10 UTC
[Update] Maintenance completed

November 15, 2024 14:10 EST
November 15, 2024 19:10 UTC
[Update] Maintenance completed
Lytle Switch ReplacementPlanned Maintenance

Description

LSW-CAN-27 at Lytle is being replaced by a newer network switch. This transition will result in a temporary loss of network connectivity and will affect the DR01 Blade, DR01 Nimble , ForiGate PRIs, and Lytle Netclocks.


Components

911, Telecom Office



Schedule

November 14, 2024 13:00 - November 14, 2024 15:00 EST
November 14, 2024 18:00 - November 14, 2024 20:00 UTC


November 14, 2024 15:09 EST
November 14, 2024 20:09 UTC
[Update] Lytle switch replacement complete. Network connectivity restored.

November 14, 2024 13:12 EST
November 14, 2024 18:12 UTC
[Update] Switch maintenance at Lytle starting now. Network connections to DR resources may be temporarily affected.