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Active Incident and Maintenance

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Upcoming Maintenances

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Days Until Next Maintenance

1

Incidents Last 7 Days

WEBRMS ProductionOperational

Incident Status

Operational

Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System


January 23, 2026 11:18 EST
January 23, 2026 16:18 UTC
MONITORING

CIM is back up and all user functions appear to be restored. We have a temporary solution in place for the weekend. On Monday we will reevaluate again. RMS will take a couple hours to catch back up as calls come over from CAD.

January 23, 2026 09:57 EST
January 23, 2026 14:57 UTC
MONITORING

With CIM being down, users will be unable to authenticate with the attached effected components: FieldOPS, RMS, CAD, JMS

January 23, 2026 09:51 EST
January 23, 2026 14:51 UTC
MONITORING

This is now impacting WCCIM, authentication is currently unavailable

January 22, 2026 16:43 EST
January 22, 2026 21:43 UTC
MONITORING

WebRMS is working at this time. Users can log back in. We are monitoring the system. If you experience any issues create a help ticket. Thank you!

January 22, 2026 12:42 EST
January 22, 2026 17:42 UTC
INVESTIGATING

Central Square is still actively working to get WebRMS back in service. You will be notified when all is up and running again.

January 22, 2026 09:03 EST
January 22, 2026 14:03 UTC
INVESTIGATING

We are working on WebRMS issues. Expect disconnect issues We will notify you when we have it fixed and we apologize for the inconvenience.
Blanchester/Harlan TWP - Weather StationOperational

Incident Status

Operational

Components

Weather Station - Harlan Twp.


November 18, 2025 09:48 EST
November 18, 2025 14:48 UTC
INVESTIGATING

Rain Gauge sensor not working properly at this time.
Turtlecreek Weather StationService Disruption

Incident Status

Service Disruption

Components

Weather Station - Turtlecreek Twp.


November 10, 2025 06:02 EST
November 10, 2025 11:02 UTC
IDENTIFIED

This station is down due to power loss

November 8, 2025 04:26 EST
November 8, 2025 09:26 UTC
MONITORING

Sensors are online. Camera will be offline until further notice.

October 27, 2025 13:53 EDT
October 27, 2025 17:53 UTC
IDENTIFIED

Sensors down for camera replacement

October 15, 2025 08:08 EDT
October 15, 2025 12:08 UTC
IDENTIFIED

Awaiting tower climb to repair defective camera.

August 20, 2025 14:54 EDT
August 20, 2025 18:54 UTC
INVESTIGATING

Issues with this hardware may affect sensors while under maintenance.
Washington Township Tower Radio UPS ReplacementPlanned Maintenance

Description

Will be replacing UPSes at Washington Township Tower. Channel capacity will be reduced during this time.

Components

Radio System, Tower Washington Twp

Schedule

December 23, 2025 14:00 - 15:30 EST
December 23, 2025 19:00 - 20:30 UTC


December 23, 2025 14:27 EST
December 23, 2025 19:27 UTC
UPDATE

UPS work is starting

911

Operational


AVD - Automated Voice Dispatch ECC

Operational


AVD - Fire Station Alerting

Operational


CAD to CAD

Operational


Campus Overhead Paging

Operational


Campus Panic Buttons

Operational


CYBERSECURITY ADVISORY

Operational


Credentials / Authentication

Operational


Email for Telecom and Emergency Services

Operational


Feed to Active 911 or IamResponding

Operational


Fire Voice Paging / Station Alerting

Operational


Portal - Agency Remote Access

Operational


GenWatch

Operational


Hiplink Paging

Operational


Internet - Countywide

Operational


Internet - Public Safety Network

Operational


LEADS - Law Enforcement Automated Data System - State System

Operational


Outdoor Warning Siren Activations

Operational


PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational


PRODUCTION Environment - MDC - Mobile Data Computers

Operational


PRODUCTION Environment - JMS -Jail Management System

Operational


PRODUCTION Environment - Field OPS

Operational


PRODUCTION Environment - RMS Law - Records Management System

Operational


PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational


ProQA - Dispatch Pre-Arrival Instructions

Operational


Radio System

Planned Maintenance


Remote Access - Beyond Trust (Bomgar)

Operational


Reporting - Report Server

Operational


Telecom Help Desk / Tickets / Work Orders

Operational


Telephone Systems

Operational


TEST Environment - CAD - Computer Aided Dispatch

Operational


TEST Environment - JMS -Jail Management System

Operational


TEST Environment - MDC - Mobile Data Computers

Operational


TEST Environment - RMS Law - Records Management System

Operational


TRAINING Environment - CAD - Computer Aided Dispatch

Operational


TRAINING Environment - MDC - Mobile Data Computers

Operational


TRAINING Environment - JMS -Jail Management System

Operational


TRAINING Environment - RMS Law - Records Management System

Operational


Tower Blackhawk

Operational


Tower Goose

Operational


Tower Hatfield

Operational


Tower Lytle

Operational


Tower Manchester

Operational


Tower ODOT

Operational


Tower Snider

Operational


Tower Washington Twp

Planned Maintenance


Tower Zoar

Operational


Test Only

Operational


Telecom Office

Operational


Weather Station - Franklin Twp.

Operational


Weather Station - Turtlecreek Twp.

Service Disruption


Weather Station - Deerfield Twp.

Operational


Weather Station - Massie Twp.

Operational


Weather Station - Harlan Twp.

Operational


Todd Fork River Gauge on ST RT 123

Operational


Little Miami River Gauge on ST RT 48

Operational


External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

CentralSquare PRODUCTION Out of Band MaintenancePlanned Maintenance

Description

CentralSquare PRODUCTION Out of Band Maintenance


Components

CAD to CAD, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO



Schedule

January 22, 2026 05:00 - January 22, 2026 08:00 EST
January 22, 2026 10:00 - January 22, 2026 13:00 UTC


January 22, 2026 07:28 EST
January 22, 2026 12:28 UTC
UPDATE

Maintenance Finished.

January 22, 2026 04:54 EST
January 22, 2026 09:54 UTC
UPDATE

Maintenance Started.
CentralSquare PRODUCTION and TRAINING CAD, Mobile, RMS and Jail PatchingPlanned Maintenance

Description

Location: Warren County Telecommunications Data Center Purpose: The patch and Infection Management process requires system reboots Impact: PRODUCTION and TRAINING ENVIRONMENTS Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.


Components

Hiplink Paging, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, TRAINING Environment - CAD - Computer Aided Dispatch, TRAINING Environment - MDC - Mobile Data Computers, TRAINING Environment - JMS -Jail Management System, TRAINING Environment - RMS Law - Records Management System



Schedule

January 21, 2026 05:00 - January 21, 2026 08:00 EST
January 21, 2026 10:00 - January 21, 2026 13:00 UTC


January 22, 2026 07:27 EST
January 22, 2026 12:27 UTC
UPDATE

Maintenance Finished.

January 21, 2026 08:05 EST
January 21, 2026 13:05 UTC
UPDATE

Production is completed, still monitoring training patches to be applied

January 21, 2026 05:02 EST
January 21, 2026 10:02 UTC
UPDATE

Maintenance Started.
WCPSN PatchesPlanned Maintenance

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357.


Components

Portal - Agency Remote Access, Telecom Help Desk / Tickets / Work Orders



Schedule

January 21, 2026 17:00 - January 21, 2026 20:00 EST
January 21, 2026 22:00 - January 22, 2026 01:00 UTC


January 21, 2026 20:47 EST
January 22, 2026 01:47 UTC
UPDATE

Evening and infrastructure maintenance complete.

January 21, 2026 20:10 EST
January 22, 2026 01:10 UTC
UPDATE

Evening maintenance is complete, infrastructure maintenance is still ongoing.

January 21, 2026 17:01 EST
January 21, 2026 22:01 UTC
UPDATE

Evening patching has begun.