Header Image
Planned Maintenance In Progress

Updated a few seconds ago

1

Upcoming Maintenances

-

Days Until Next Maintenance

0

Incidents Last 7 Days

Hatfield NetworkService Disruption

Incident Status

Service Disruption

Components

Tower Hatfield



October 2, 2025 15:09 EDT
October 2, 2025 19:09 UTC
[Investigating] Hatfield Tower switch down

Incident Status

Operational

Components

PRODUCTION Environment - RMS Law - Records Management System



October 7, 2025 09:38 EDT
October 7, 2025 13:38 UTC
[Monitoring] We have worked our way through all Law PSDs and are monitoring their usage. Please continue to report any storage space issues that you encounter to help@wcoh.net

October 2, 2025 16:08 EDT
October 2, 2025 20:08 UTC
[Identified] Updates have been pushed to any PSDs not currently in use. We have locked down the remaining PSDs and will update those tomorrow.

October 2, 2025 10:57 EDT
October 2, 2025 14:57 UTC
[Identified] We've been made aware from multiple suers about LAW PSDs receiving pop-ups regarding low space and it negatively affecting the user's RMS interaction. We are working on upgrading storage for the require cache drive.

Incident Status

Operational

Components

Telephone Systems



September 30, 2025 11:31 EDT
September 30, 2025 15:31 UTC
[Monitoring] We believe the issues are resolved at this time. We will continue to monitor for further system issues.

September 30, 2025 08:35 EDT
September 30, 2025 12:35 UTC
[Investigating] The issues we saw are appearing again. Emergency reboots will cause phone functionality to be intermittent until resolved.

September 29, 2025 13:07 EDT
September 29, 2025 17:07 UTC
[Monitoring] The issues we were seeing appear to be resolved. We will continue to monitor for further issues.

September 29, 2025 07:36 EDT
September 29, 2025 11:36 UTC
[Identified] Telecom has identified an issue and will be performing emergency maintenance on Phone System servers now. All functions of the phone system will be intermittent until complete.
Phone SystemOperational

Incident Status

Operational

Components

Telephone Systems



September 30, 2025 11:31 EDT
September 30, 2025 15:31 UTC
[Monitoring] We believe the issues are resolved at this time. We will continue to monitor for further system issues.

September 30, 2025 08:01 EDT
September 30, 2025 12:01 UTC
[Identified] We have identified an issue with phone system causing intermittent issues with desk phones. We are actively working to resolve this issue.

September 25, 2025 09:49 EDT
September 25, 2025 13:49 UTC
[Investigating] We have been receiving reports of Intermittent phone issues with Transfers/call history/voicemail. We are actively investigating this issue.

Incident Status

Operational

Components

Weather Station - Turtlecreek Twp.



August 20, 2025 14:54 EDT
August 20, 2025 18:54 UTC
[Investigating] Issues with this hardware may affect sensors while under maintenance.
Hatfield Planned Maintenance

Description

Network Hardware - Network equipment may be upgraded/changed during this maintenance window. Some services may be down during this maintenance window.

Components

Tower Hatfield

Schedule

September 2, 2025 11:00 - 13:00 EDT
September 2, 2025 15:00 - 17:00 UTC



September 2, 2025 11:37 EDT
September 2, 2025 15:37 UTC
[Update] Network devices may go offline during maintenance window.
Internet MaintenancePlanned Maintenance

Description

One of Warren County Telecom's internet providers will be upgrading their link today. Its possible users could see some intermittent internet access into and out of Telecom Networks; however, user facing issues are not expected.

Components

Internet - Public Safety Network

Schedule

October 2, 2025 11:00 - 12:00 EDT
October 2, 2025 15:00 - 16:00 UTC



October 2, 2025 11:56 EDT
October 2, 2025 15:56 UTC
[Update] This has been completed

October 2, 2025 10:58 EDT
October 2, 2025 14:58 UTC
[Update] Starting Maintenance
We continuously monitor our services and any known issue(s) will be posted here. If you suspect a systemwide outage contact Dispatch. If it is not systemwide, email the Telecom Help Desk.

Scheduled Maintenance

Hatfield TowerPlanned Maintenance

Schedule

October 2, 2025 13:55 - 15:00 EDT
October 2, 2025 17:55 - 19:00 UTC

Components

Tower Hatfield

Description

Starting scheduled maintenance for Hatfield Tower.

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Planned Maintenance

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Service Disruption

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Operational

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

History

No incidents in the last 7 days