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Active Incident and Maintenance

Updated a few seconds ago

0

Upcoming Maintenances

-

Days Until Next Maintenance

1

Incidents Last 7 Days

Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


May 8, 2026 14:48 EDT
May 8, 2026 18:48 UTC
MONITORING

We are continuing to monitor our links to Columbus. Due to vendor's equipment issues and route planning, we are seeing higher than latency than normal which can lead to possible brief outages.

February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational
Panic Button System Maintenance Planned Maintenance

Description

The system will be undergoing maintenance to resolve the issues with sending Hiplink notifications based on Panic Button pushes. The system will likely be rebooted multiple times during this window.

Components

Campus Panic Buttons

Schedule

July 16, 2026 13:30 - 15:30 EDT
July 16, 2026 17:30 - 19:30 UTC


July 16, 2026 13:44 EDT
July 16, 2026 17:44 UTC
UPDATE

Maintenance window started,

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Planned Maintenance

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Partial Service Disruption

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

WebRMS ProductionService Disruption

Incident Status

Service Disruption


Components

PRODUCTION Environment - RMS Law - Records Management System




July 27, 2026 15:40 EDT
July 27, 2026 19:40 UTC
RESOLVED

Issue has been resolved Back to normal operations

July 27, 2026 12:07 EDT
July 27, 2026 16:07 UTC
MONITORING

Servers have been restarted. A sync application is currently running and will take another hour to complete. During this time all searches and summaries may not return 100% complete. We will continue monitoring. Thank you for your patience.

July 27, 2026 10:44 EDT
July 27, 2026 14:44 UTC
INVESTIGATING

Agencies are experiencing some issues with reports since the Calls for Service issue that occured on Sunday. We are going to reboot some of the servers and services at 11 :00 today. The outage should last approximately 30-60 minutes.