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Active Incident and Maintenance

Updated a few seconds ago

4

Upcoming Maintenances

0

Days Until Next Maintenance

2

Incidents Last 7 Days

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System



February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational

Description

Will be replacing UPSes at Washington Township Tower. Channel capacity will be reduced during this time.

Components

Radio System, Tower Washington Twp

Schedule

December 23, 2025 14:00 - 15:30 EST
December 23, 2025 19:00 - 20:30 UTC



December 23, 2025 14:27 EST
December 23, 2025 19:27 UTC
UPDATE

UPS work is starting

Description

WCTS will be upgrading security software for the Central Square Production Environment. You may experience intermitted issues during the install time.

Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - RMS Law - Records Management System

Schedule

February 9, 2026 09:30 - 12:00 EST
February 9, 2026 14:30 - 17:00 UTC



February 9, 2026 10:53 EST
February 9, 2026 15:53 UTC
UPDATE

Users might experience degraded performance.

February 9, 2026 09:40 EST
February 9, 2026 14:40 UTC
UPDATE

Outage is starting. You will be notified when completed. Thank you.

Scheduled Maintenance

Schedule

February 11, 2026 09:00 - 12:00 EST
February 11, 2026 14:00 - 17:00 UTC

Components

TEST Environment - CAD - Computer Aided Dispatch, TEST Environment - JMS -Jail Management System, TEST Environment - MDC - Mobile Data Computers, TEST Environment - RMS Law - Records Management System, TRAINING Environment - CAD - Computer Aided Dispatch

Description

Location: Warren County Technology Services Data Center Purpose: Patch and Infection Management process require system reboots Impact: TEST ENVIRONMENT Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS/Tritech Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.

Schedule

February 18, 2026 05:00 - 08:00 EST
February 18, 2026 10:00 - 13:00 UTC

Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, Reporting - Report Server, TRAINING Environment - CAD - Computer Aided Dispatch, TRAINING Environment - MDC - Mobile Data Computers, TRAINING Environment - JMS -Jail Management System, TRAINING Environment - RMS Law - Records Management System

Description

Location: Warren County Technology Services Data Center Purpose: The patch and Infection Management process requires system reboots Impact: PRODUCTION and TRAINING ENVIRONMENTS Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.
WCPSN PatchesPlanned Maintenance

Schedule

February 18, 2026 17:00 - 20:00 EST
February 18, 2026 22:00 - 01:00 UTC

Components

Credentials / Authentication, Portal - Agency Remote Access, GenWatch, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357.

Schedule

February 24, 2026 08:00 - 13:00 EST
February 24, 2026 13:00 - 18:00 UTC

Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers

Description

We will be performing an upgrade to the Production CAD and Mobile Environments. Users will have intermitted issues with their MDCs connecting to the Central Square Mobile Application.

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Planned Maintenance

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Planned Maintenance

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Operational

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

History (Last 7 days)

Test GEService Disruption

Incident Status

Service Disruption


Components

Test Only





February 5, 2026 21:09 EST
February 6, 2026 02:09 UTC
RESOLVED

Test GE 4 Final

February 5, 2026 21:03 EST
February 6, 2026 02:03 UTC
MONITORING

GE Test 3

February 5, 2026 20:41 EST
February 6, 2026 01:41 UTC
IDENTIFIED

Test GE 2

February 5, 2026 20:26 EST
February 6, 2026 01:26 UTC
INVESTIGATING

Test GE 1

Description

Location: Warren County Telecommunications Data Center Purpose: Secure Remote Access updates Impact: Appliance updates may cause client disconnects. User Responsibility: Users must log out of and exit BeyondTrust Privileged Remote Access Consoles before maintenance window. For more details, please contact us at help@wcoh.net or +1-513-695-4357.


Components

Remote Access - Beyond Trust (Bomgar)



Schedule

February 4, 2026 06:00 - February 4, 2026 07:00 EST
February 4, 2026 11:00 - February 4, 2026 12:00 UTC



February 4, 2026 07:00 EST
February 4, 2026 12:00 UTC
UPDATE

Automatic updates complete

February 4, 2026 06:00 EST
February 4, 2026 11:00 UTC
UPDATE

Automatic updates starting

Incident Status

Operational


Components

Weather Station - Harlan Twp.





February 3, 2026 15:40 EST
February 3, 2026 20:40 UTC
RESOLVED

All sensors are at normal operation

November 18, 2025 09:48 EST
November 18, 2025 14:48 UTC
INVESTIGATING

Rain Gauge sensor not working properly at this time.
Weather Station TurtlecreekService Disruption

Incident Status

Service Disruption


Components

Weather Station - Turtlecreek Twp.





February 3, 2026 15:39 EST
February 3, 2026 20:39 UTC
RESOLVED

Station is now fully operational

February 3, 2026 14:08 EST
February 3, 2026 19:08 UTC
INVESTIGATING

Maintenance being done on Sensors/Camera

Incident Status

Operational


Components

Weather Station - Turtlecreek Twp.





February 3, 2026 15:39 EST
February 3, 2026 20:39 UTC
RESOLVED

This station is now fully operational with all sensors.

November 10, 2025 06:02 EST
November 10, 2025 11:02 UTC
IDENTIFIED

This station is down due to power loss

November 8, 2025 04:26 EST
November 8, 2025 09:26 UTC
MONITORING

Sensors are online. Camera will be offline until further notice.

October 27, 2025 13:53 EDT
October 27, 2025 17:53 UTC
IDENTIFIED

Sensors down for camera replacement

October 15, 2025 08:08 EDT
October 15, 2025 12:08 UTC
IDENTIFIED

Awaiting tower climb to repair defective camera.

August 20, 2025 14:54 EDT
August 20, 2025 18:54 UTC
INVESTIGATING

Issues with this hardware may affect sensors while under maintenance.