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Active Incident and Maintenance

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2

Upcoming Maintenances

2

Days Until Next Maintenance

1

Incidents Last 7 Days

Verizon Services Partial Service Disruption

Incident Status

Partial Service Disruption

Components

Telephone Systems


September 24, 2026 08:07 EDT
September 24, 2026 12:07 UTC
IDENTIFIED

Verizon service is experiencing network issues around campus.
Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


May 8, 2026 14:48 EDT
May 8, 2026 18:48 UTC
MONITORING

We are continuing to monitor our links to Columbus. Due to vendor's equipment issues and route planning, we are seeing higher than latency than normal which can lead to possible brief outages.

February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational
Infrastructure MaintenancePlanned Maintenance

Description

We will be preforming maintenance on DC power infrastructure. No expected impact to services.

Components

Telecom Office

Schedule

September 23, 2026 09:30 - 16:00 EDT
September 23, 2026 13:30 - 20:00 UTC


September 23, 2026 09:36 EDT
September 23, 2026 13:36 UTC
UPDATE

Maintenance is being started. No expected impact to services.

Scheduled Maintenance

Scheduled VPN Network MaintenancePlanned Maintenance

Schedule

September 29, 2026 09:00 - 11:00 EDT
September 29, 2026 13:00 - 15:00 UTC

Components

PRODUCTION Environment - MDC - Mobile Data Computers

Description

Please provide this information to anyone in your organization that needs it. Purpose: Absolute/Netmotion system update Impact: ALL MDC's will need to reconnect to system User Responsibility: Re-connect to network with token - - - - - - - - - - - - - - - - - - - - - - - - - - For more details, please contact us at +1-513-695-4357. Warren County Technology Services
Telephone System MaintenancePlanned Maintenance

Schedule

September 30, 2026 17:00 - 19:00 EDT
September 30, 2026 21:00 - 23:00 UTC

Components

Telephone Systems

Description

Maintenance and updates will be taking place on the Phone System. Impact: Users may experience intermittent access to Auto Attendants, Recordings, Voicemail and Work Groups. Desk Phones may not be able to receive and place calls during this time frame and may reboot.

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Partial Service Disruption

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Planned Maintenance

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Partial Service Disruption

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

portal.wcpsn.netPlanned Maintenance

Description

We will be performing maintenance on portal.wcpsn.net. We are performing an upgrade. We do not anticipate user facing issues at this time.


Components

Portal - Agency Remote Access, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO



Schedule

September 22, 2026 06:00 - September 22, 2026 08:00 EDT
September 22, 2026 10:00 - September 22, 2026 12:00 UTC


September 22, 2026 06:45 EDT
September 22, 2026 10:45 UTC
UPDATE

NetScaler appliance servicing portal.wcpsn.net maintenance complete.

September 22, 2026 06:01 EDT
September 22, 2026 10:01 UTC
UPDATE

Beginning update process.
HipLink UpgradePlanned Maintenance

Description

We will be updating HipLink to the latest version. There will be momentary outages during the upgrade.


Components

Feed to Active 911 or IamResponding, Hiplink Paging



Schedule

September 21, 2026 10:00 - September 21, 2026 11:00 EDT
September 21, 2026 14:00 - September 21, 2026 15:00 UTC


September 21, 2026 11:00 EDT
September 21, 2026 15:00 UTC
UPDATE

Upgrade is complete. Please report any issues to the Help Desk.

September 21, 2026 10:00 EDT
September 21, 2026 14:00 UTC
UPDATE

Upgrade is starting now. We expect a brief point where HipLink will go down during this time.