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Active Incident and Maintenance

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3

Upcoming Maintenances

2

Days Until Next Maintenance

2

Incidents Last 7 Days

Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational
Blanchester/Harlan TWP - Weather StationOperational

Incident Status

Operational

Components

Weather Station - Harlan Twp.


November 18, 2025 09:48 EST
November 18, 2025 14:48 UTC
INVESTIGATING

Rain Gauge sensor not working properly at this time.
Turtlecreek Weather StationService Disruption

Incident Status

Service Disruption

Components

Weather Station - Turtlecreek Twp.


November 10, 2025 06:02 EST
November 10, 2025 11:02 UTC
IDENTIFIED

This station is down due to power loss

November 8, 2025 04:26 EST
November 8, 2025 09:26 UTC
MONITORING

Sensors are online. Camera will be offline until further notice.

October 27, 2025 13:53 EDT
October 27, 2025 17:53 UTC
IDENTIFIED

Sensors down for camera replacement

October 15, 2025 08:08 EDT
October 15, 2025 12:08 UTC
IDENTIFIED

Awaiting tower climb to repair defective camera.

August 20, 2025 14:54 EDT
August 20, 2025 18:54 UTC
INVESTIGATING

Issues with this hardware may affect sensors while under maintenance.
Washington Township Tower Radio UPS ReplacementPlanned Maintenance

Description

Will be replacing UPSes at Washington Township Tower. Channel capacity will be reduced during this time.

Components

Radio System, Tower Washington Twp

Schedule

December 23, 2025 14:00 - 15:30 EST
December 23, 2025 19:00 - 20:30 UTC


December 23, 2025 14:27 EST
December 23, 2025 19:27 UTC
UPDATE

UPS work is starting

Scheduled Maintenance

HipLink Production UpgradePlanned Maintenance

Schedule

February 3, 2026 06:00 - 07:00 EST
February 3, 2026 11:00 - 12:00 UTC

Components

Feed to Active 911 or IamResponding, Hiplink Paging

Description

We will be upgrading the production HipLink server. This will cause an outage of HipLink during this time. This will not affect Active 911, I am Responding and eDisaptches feeds.
Production Central Square Environment OutagePlanned Maintenance

Schedule

February 3, 2026 09:00 - 12:00 EST
February 3, 2026 14:00 - 17:00 UTC

Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - RMS Law - Records Management System

Description

WCTS will be upgrading security software for the Central Square Production Environment. You may experience intermitted issues during the install time.
WCPSN: Beyond Trust PA MaintenancePlanned Maintenance

Schedule

February 4, 2026 06:00 - 07:00 EST
February 4, 2026 11:00 - 12:00 UTC

Components

Remote Access - Beyond Trust (Bomgar)

Description

Location: Warren County Telecommunications Data Center Purpose: Secure Remote Access updates Impact: Appliance updates may cause client disconnects. User Responsibility: Users must log out of and exit BeyondTrust Privileged Remote Access Consoles before maintenance window. For more details, please contact us at help@wcoh.net or +1-513-695-4357.

911

Operational


AVD - Automated Voice Dispatch ECC

Operational


AVD - Fire Station Alerting

Operational


CAD to CAD

Operational


Campus Overhead Paging

Operational


Campus Panic Buttons

Operational


CYBERSECURITY ADVISORY

Operational


Credentials / Authentication

Operational


Email for Telecom and Emergency Services

Operational


Feed to Active 911 or IamResponding

Operational


Fire Voice Paging / Station Alerting

Operational


Portal - Agency Remote Access

Operational


GenWatch

Operational


Hiplink Paging

Operational


Internet - Countywide

Operational


Internet - Public Safety Network

Operational


LEADS - Law Enforcement Automated Data System - State System

Operational


Outdoor Warning Siren Activations

Operational


PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational


PRODUCTION Environment - MDC - Mobile Data Computers

Operational


PRODUCTION Environment - JMS -Jail Management System

Operational


PRODUCTION Environment - Field OPS

Operational


PRODUCTION Environment - RMS Law - Records Management System

Operational


PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational


ProQA - Dispatch Pre-Arrival Instructions

Operational


Radio System

Operational


Remote Access - Beyond Trust (Bomgar)

Operational


Reporting - Report Server

Operational


Telecom Help Desk / Tickets / Work Orders

Operational


Telephone Systems

Operational


TEST Environment - CAD - Computer Aided Dispatch

Operational


TEST Environment - JMS -Jail Management System

Operational


TEST Environment - MDC - Mobile Data Computers

Operational


TEST Environment - RMS Law - Records Management System

Operational


TRAINING Environment - CAD - Computer Aided Dispatch

Operational


TRAINING Environment - MDC - Mobile Data Computers

Operational


TRAINING Environment - JMS -Jail Management System

Operational


TRAINING Environment - RMS Law - Records Management System

Operational


Tower Blackhawk

Operational


Tower Goose

Operational


Tower Hatfield

Operational


Tower Lytle

Operational


Tower Manchester

Operational


Tower ODOT

Operational


Tower Snider

Operational


Tower Washington Twp

Planned Maintenance


Tower Zoar

Operational


Test Only

Operational


Telecom Office

Operational


Weather Station - Franklin Twp.

Operational


Weather Station - Turtlecreek Twp.

Operational


Weather Station - Deerfield Twp.

Operational


Weather Station - Massie Twp.

Operational


Weather Station - Harlan Twp.

Operational


Todd Fork River Gauge on ST RT 123

Operational


Little Miami River Gauge on ST RT 48

Operational


External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

WCPSN MaintenancePlanned Maintenance

Description

WCTS will be upgrading network hardware on 1/29/2026. This will affect access across Public Safety Networks. This includes but is not limited to CAD, Remote Access, Automated Dispatch, AVD, Hiplink, Panic Buttons, Internet, RMS.


Components

AVD - Automated Voice Dispatch ECC, AVD - Fire Station Alerting, CAD to CAD, Campus Panic Buttons, Email for Telecom and Emergency Services, Fire Voice Paging / Station Alerting, Portal - Agency Remote Access, GenWatch, Hiplink Paging, Internet - Public Safety Network, LEADS - Law Enforcement Automated Data System - State System, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems, Weather Station - Franklin Twp., Weather Station - Turtlecreek Twp., Weather Station - Deerfield Twp., Weather Station - Massie Twp., Weather Station - Harlan Twp.



Schedule

January 29, 2026 05:30 - January 29, 2026 07:00 EST
January 29, 2026 10:30 - January 29, 2026 12:00 UTC


January 29, 2026 09:39 EST
January 29, 2026 14:39 UTC
UPDATE

Closing out this maintenance. Most functionality was restored by 07:30, with a few things taking a little longer to get working, such as LEADs. At this time we are back to normal functionality.

January 29, 2026 07:37 EST
January 29, 2026 12:37 UTC
UPDATE

We are through most of this. We are going to extend the window to finish up the rest of the few items that arent working.

January 29, 2026 05:47 EST
January 29, 2026 10:47 UTC
UPDATE

Stating Maintenance
WEBRMS ProductionOperational

Incident Status

Operational


Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System




January 28, 2026 13:03 EST
January 28, 2026 18:03 UTC
RESOLVED

Completed and operational.

January 23, 2026 11:18 EST
January 23, 2026 16:18 UTC
MONITORING

CIM is back up and all user functions appear to be restored. We have a temporary solution in place for the weekend. On Monday we will reevaluate again. RMS will take a couple hours to catch back up as calls come over from CAD.

January 23, 2026 09:57 EST
January 23, 2026 14:57 UTC
MONITORING

With CIM being down, users will be unable to authenticate with the attached effected components: FieldOPS, RMS, CAD, JMS

January 23, 2026 09:51 EST
January 23, 2026 14:51 UTC
MONITORING

This is now impacting WCCIM, authentication is currently unavailable

January 22, 2026 16:43 EST
January 22, 2026 21:43 UTC
MONITORING

WebRMS is working at this time. Users can log back in. We are monitoring the system. If you experience any issues create a help ticket. Thank you!

January 22, 2026 12:42 EST
January 22, 2026 17:42 UTC
INVESTIGATING

Central Square is still actively working to get WebRMS back in service. You will be notified when all is up and running again.

January 22, 2026 09:03 EST
January 22, 2026 14:03 UTC
INVESTIGATING

We are working on WebRMS issues. Expect disconnect issues We will notify you when we have it fixed and we apologize for the inconvenience.
IMPORTANT* OUTAGE* TODAY CAD, RMS, JAILService Disruption

Incident Status

Service Disruption


Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - RMS Law - Records Management System




January 28, 2026 13:02 EST
January 28, 2026 18:02 UTC
RESOLVED

CANCELLED. Proceed as normal operations Thank you

January 28, 2026 12:00 EST
January 28, 2026 17:00 UTC
INVESTIGATING

PRODUCTION CAD, RMS, JAIL will be down from 12:45 today until 1500 hours. This is to fix and restore issues from the outage that occurred last week . We apologize for the inconvenience.