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Active Incident and Maintenance

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Upcoming Maintenances

-

Days Until Next Maintenance

1

Incidents Last 7 Days

Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational
Washington Township Tower Radio UPS ReplacementPlanned Maintenance

Description

Will be replacing UPSes at Washington Township Tower. Channel capacity will be reduced during this time.

Components

Radio System, Tower Washington Twp

Schedule

December 23, 2025 14:00 - 15:30 EST
December 23, 2025 19:00 - 20:30 UTC


December 23, 2025 14:27 EST
December 23, 2025 19:27 UTC
UPDATE

UPS work is starting

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Planned Maintenance

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Operational

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

Production CAD/Mobile Upgrade Planned Maintenance

Description

We will be performing an upgrade to the Production CAD and Mobile Environments. Users will have intermitted issues with their MDCs connecting to the Central Square Mobile Application.


Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers



Schedule

February 24, 2026 08:00 - February 24, 2026 13:00 EST
February 24, 2026 13:00 - February 24, 2026 18:00 UTC


February 24, 2026 12:14 EST
February 24, 2026 17:14 UTC
UPDATE

Upgrade completed

February 24, 2026 08:35 EST
February 24, 2026 13:35 UTC
UPDATE

Starting upgrade
HipLink Weather AlertsDegraded Performance

Incident Status

Degraded Performance


Components

Hiplink Paging




February 20, 2026 09:52 EST
February 20, 2026 14:52 UTC
RESOLVED

Issue has been resolved. HipLink is once again connected to the NWS Alert Feed.

February 19, 2026 22:10 EST
February 20, 2026 03:10 UTC
INVESTIGATING

Looking into an issue with the HipLink Weather Alerts. This effects the Alert Topic of: WC Severe Weather Alerts, WC Weather Alerts, and BC Weather Alerts. These are the automatic alerts that come from NWS. We have engaged the vendor.
WCPSN PatchesPlanned Maintenance

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357.


Components

Credentials / Authentication, Portal - Agency Remote Access, GenWatch, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems



Schedule

February 18, 2026 17:00 - February 18, 2026 20:00 EST
February 18, 2026 22:00 - February 19, 2026 01:00 UTC


February 18, 2026 20:46 EST
February 19, 2026 01:46 UTC
UPDATE

Maintenance Finished

February 18, 2026 19:31 EST
February 19, 2026 00:31 UTC
UPDATE

Maintenance is still on going. Finishing up, users should see no impact at this point. Will close out StatusIO once completed

February 18, 2026 17:00 EST
February 18, 2026 22:00 UTC
UPDATE

Maintenance Starting
Production Central Square Environment OutagePlanned Maintenance

Description

WCTS will be upgrading security software for the Central Square Production Environment. You may experience intermitted issues during the install time.


Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - RMS Law - Records Management System



Schedule

February 9, 2026 09:30 - February 9, 2026 12:00 EST
February 9, 2026 14:30 - February 9, 2026 17:00 UTC


February 18, 2026 12:25 EST
February 18, 2026 17:25 UTC
UPDATE

Maintenance complete

February 18, 2026 11:43 EST
February 18, 2026 16:43 UTC
UPDATE

Still having some issues with WEBRMS. Some reports have started to appear in the CFS Queue. Be patient as this is trying to catch up. Thank you

February 18, 2026 09:15 EST
February 18, 2026 14:15 UTC
UPDATE

Maintenance is completed. WEBRMS is having issues. Use with caution. We know new CFS are not coming over from CAD. We will update you when the issue is resolved.

February 18, 2026 05:05 EST
February 18, 2026 10:05 UTC
UPDATE

Maintenance Starting on Central Square Environment.

February 9, 2026 10:53 EST
February 9, 2026 15:53 UTC
UPDATE

Users might experience degraded performance.

February 9, 2026 09:40 EST
February 9, 2026 14:40 UTC
UPDATE

Outage is starting. You will be notified when completed. Thank you.