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Active Incident

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Upcoming Maintenances

-

Days Until Next Maintenance

2

Incidents Last 7 Days

Blanchester/Harlan TWP - Weather StationOperational

Incident Status

Operational

Components

Weather Station - Harlan Twp.


November 18, 2025 09:48 EST
November 18, 2025 14:48 UTC
INVESTIGATING

Rain Gauge sensor not working properly at this time.
Turtlecreek Weather StationService Disruption

Incident Status

Service Disruption

Components

Weather Station - Turtlecreek Twp.


November 10, 2025 06:02 EST
November 10, 2025 11:02 UTC
IDENTIFIED

This station is down due to power loss

November 8, 2025 04:26 EST
November 8, 2025 09:26 UTC
MONITORING

Sensors are online. Camera will be offline until further notice.

October 27, 2025 13:53 EDT
October 27, 2025 17:53 UTC
IDENTIFIED

Sensors down for camera replacement

October 15, 2025 08:08 EDT
October 15, 2025 12:08 UTC
IDENTIFIED

Awaiting tower climb to repair defective camera.

August 20, 2025 14:54 EDT
August 20, 2025 18:54 UTC
INVESTIGATING

Issues with this hardware may affect sensors while under maintenance.

Scheduled Maintenance

Hatfield TowerPlanned Maintenance

Schedule

October 2, 2025 13:55 - 15:00 EDT
October 2, 2025 17:55 - 19:00 UTC

Components

Tower Hatfield

Description

Starting scheduled maintenance for Hatfield Tower.

911

Operational


AVD - Automated Voice Dispatch ECC

Operational


AVD - Fire Station Alerting

Operational


CAD to CAD

Operational


Campus Overhead Paging

Operational


Campus Panic Buttons

Operational


CYBERSECURITY ADVISORY

Operational


Credentials / Authentication

Operational


Email for Telecom and Emergency Services

Operational


Feed to Active 911 or IamResponding

Operational


Fire Voice Paging / Station Alerting

Operational


Portal - Agency Remote Access

Operational


GenWatch

Operational


Hiplink Paging

Operational


Internet - Countywide

Operational


Internet - Public Safety Network

Operational


LEADS - Law Enforcement Automated Data System - State System

Operational


Outdoor Warning Siren Activations

Operational


PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational


PRODUCTION Environment - MDC - Mobile Data Computers

Operational


PRODUCTION Environment - JMS -Jail Management System

Operational


PRODUCTION Environment - Field OPS

Operational


PRODUCTION Environment - RMS Law - Records Management System

Operational


PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational


ProQA - Dispatch Pre-Arrival Instructions

Operational


Radio System

Operational


Remote Access - Beyond Trust (Bomgar)

Operational


Reporting - Report Server

Operational


Telecom Help Desk / Tickets / Work Orders

Operational


Telephone Systems

Operational


TEST Environment - CAD - Computer Aided Dispatch

Operational


TEST Environment - JMS -Jail Management System

Operational


TEST Environment - MDC - Mobile Data Computers

Operational


TEST Environment - RMS Law - Records Management System

Operational


TRAINING Environment - CAD - Computer Aided Dispatch

Operational


TRAINING Environment - MDC - Mobile Data Computers

Operational


TRAINING Environment - JMS -Jail Management System

Operational


TRAINING Environment - RMS Law - Records Management System

Operational


Tower Blackhawk

Operational


Tower Goose

Operational


Tower Hatfield

Operational


Tower Lytle

Operational


Tower Manchester

Operational


Tower ODOT

Operational


Tower Snider

Operational


Tower Washington Twp

Operational


Tower Zoar

Operational


Test Only

Operational


Telecom Office

Operational


Weather Station - Franklin Twp.

Operational


Weather Station - Turtlecreek Twp.

Service Disruption


Weather Station - Deerfield Twp.

Operational


Weather Station - Massie Twp.

Operational


Weather Station - Harlan Twp.

Operational


Todd Fork River Gauge on ST RT 123

Operational


Little Miami River Gauge on ST RT 48

Operational


External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

Power Move at Snider TowerPlanned Maintenance

Description

We are installing new Power Supplies at Snider Tower. During this move, we will need to take down half of the channels for the Radio system. The Radio System will continue to function during the install. This will have no impact on the UHF fire paging system.


Components

Radio System, Tower Snider



Schedule

December 19, 2025 15:02 - December 19, 2025 16:30 EST
December 19, 2025 20:02 - December 19, 2025 21:30 UTC


December 19, 2025 15:21 EST
December 19, 2025 20:21 UTC
UPDATE

The power install has been completed. All resources back to normal operation.

December 19, 2025 15:04 EST
December 19, 2025 20:04 UTC
UPDATE

The install has begun at the tower site
Portal.wcpsn.net MaintenacePlanned Maintenance

Description

We will be performing maintenance on the system that allow remote access via portal.wcpsn.net. Access may be intermittent during this time.


Components

Portal - Agency Remote Access



Schedule

December 19, 2025 07:30 - December 19, 2025 08:00 EST
December 19, 2025 12:30 - December 19, 2025 13:00 UTC


December 19, 2025 07:50 EST
December 19, 2025 12:50 UTC
UPDATE

This has been completed. Users may need to re-login to the portal.

December 19, 2025 07:31 EST
December 19, 2025 12:31 UTC
UPDATE

Starting Portal.wcpsn.net maintenance now
Hiplink MaintenancePlanned Maintenance

Description

We will be performing maintenance on the Hiplink system. Access may be intermittent during this time. When complete users with the cell phone application may need to logout and back into the application.


Components

Hiplink Paging



Schedule

December 18, 2025 07:30 - December 18, 2025 08:00 EST
December 18, 2025 12:30 - December 18, 2025 13:00 UTC


December 18, 2025 07:52 EST
December 18, 2025 12:52 UTC
UPDATE

This has been completed. Users may need to log back into the Hiplink application on their cell phones.

December 18, 2025 07:38 EST
December 18, 2025 12:38 UTC
UPDATE

Starting Hiplink Maintenance
Reporting System MaintenancePlanned Maintenance

Description

We will be performing maintenance on the reporting system. Access may be intermittent at this time.


Components

Reporting - Report Server



Schedule

December 18, 2025 07:00 - December 18, 2025 07:30 EST
December 18, 2025 12:00 - December 18, 2025 12:30 UTC


December 18, 2025 07:38 EST
December 18, 2025 12:38 UTC
UPDATE

Maintenance complete

December 18, 2025 07:02 EST
December 18, 2025 12:02 UTC
UPDATE

Starting Reporting System maintenance now.
WCPSN PatchesPlanned Maintenance

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357.


Components

Telecom Help Desk / Tickets / Work Orders



Schedule

December 17, 2025 17:00 - December 17, 2025 20:00 EST
December 17, 2025 22:00 - December 18, 2025 01:00 UTC


December 17, 2025 20:07 EST
December 18, 2025 01:07 UTC
UPDATE

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357.

December 17, 2025 17:01 EST
December 17, 2025 22:01 UTC
UPDATE

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357.
Manchester Showing OfflineDegraded Performance

Incident Status

Degraded Performance


Components

Tower Manchester




December 17, 2025 14:55 EST
December 17, 2025 19:55 UTC
RESOLVED

Personnel on-site were able to get DC power back online. Mobilcomm arrived and was able to determine that systems are back to normal.

December 17, 2025 11:59 EST
December 17, 2025 16:59 UTC
INVESTIGATING

We have units enroute to Manchester to investigate
WEBRMS is not updatingDegraded Performance

Incident Status

Degraded Performance


Components

PRODUCTION Environment - RMS Law - Records Management System




December 17, 2025 08:46 EST
December 17, 2025 13:46 UTC
RESOLVED

Web RMS is operational

December 17, 2025 08:06 EST
December 17, 2025 13:06 UTC
INVESTIGATING

WebRMS is having issues recovering from patching. We are aware and are working to bring WebRMS back up to full working order. If you are going to start a new report verify that it is saved.
CentralSquare PRODUCTION and TRAINING CAD, Mobile, RMS and Jail PatchingPlanned Maintenance

Description

Location: Warren County Telecommunications Data Center Purpose: The patch and Infection Management process requires system reboots Impact: PRODUCTION and TRAINING ENVIRONMENTS Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.


Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, TRAINING Environment - CAD - Computer Aided Dispatch, TRAINING Environment - MDC - Mobile Data Computers, TRAINING Environment - JMS -Jail Management System, TRAINING Environment - RMS Law - Records Management System



Schedule

December 17, 2025 05:00 - December 17, 2025 08:00 EST
December 17, 2025 10:00 - December 17, 2025 13:00 UTC


December 17, 2025 08:04 EST
December 17, 2025 13:04 UTC
UPDATE

Maintenance window is complete.

December 17, 2025 05:09 EST
December 17, 2025 10:09 UTC
UPDATE

Starting Maint for Patching