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Active Incident

Updated a few seconds ago

1

Upcoming Maintenances

11

Days Until Next Maintenance

1

Incidents Last 7 Days

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System



May 8, 2026 14:48 EDT
May 8, 2026 18:48 UTC
MONITORING

We are continuing to monitor our links to Columbus. Due to vendor's equipment issues and route planning, we are seeing higher than latency than normal which can lead to possible brief outages.

February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational

Scheduled Maintenance

WCTS PatchesPlanned Maintenance

Schedule

May 20, 2026 17:00 - 20:00 EDT
May 20, 2026 21:00 - 00:00 UTC

Components

Credentials / Authentication, Portal - Agency Remote Access, GenWatch, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357. Warren County Technology Services

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Partial Service Disruption

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

History (Last 7 days)

Incident Status

Service Disruption


Components

PRODUCTION Environment - RMS Law - Records Management System





May 7, 2026 16:55 EDT
May 7, 2026 20:55 UTC
RESOLVED

This issue has been resolved. Crashes are now flowing to the State website.

May 7, 2026 14:20 EDT
May 7, 2026 18:20 UTC
IDENTIFIED

The Crash Interface, Crash Task Retirement Page are currently not fully operational. Crash reports are not being sent electronically to the state at this time from RMS. Central Square has been contacted regarding the issue. You will be notified when this is resolved.
Tower Repair Work at LytlePlanned Maintenance

Description

Tower crews will be replacing one of the feedlines for the 800 radio system. During their work, the tower will need to be offline due to safety of the crew. During the maintenance window, in-building coverage in the Springboro/Clearcreek Twp area may be limited.


Components

Fire Voice Paging / Station Alerting, Radio System, Tower Lytle



Schedule

May 7, 2026 08:30 - May 7, 2026 12:30 EDT
May 7, 2026 12:30 - May 7, 2026 16:30 UTC



May 7, 2026 11:47 EDT
May 7, 2026 15:47 UTC
UPDATE

Tower repairs are complete

May 7, 2026 08:37 EDT
May 7, 2026 12:37 UTC
UPDATE

Vendor is on site. Techs will be turning off transmitters shortly. Reminder - this will limit in-building coverage in Springboro area.
Power MaintenancePlanned Maintenance

Description

Power work being done may have an impact on the following systems: Radio System: Radio service on the northern side of the county may see some service issues. Phone System: VPN phones are expected to be down for the duration of the maintenance window. Other services may see performance degradation, but outages are not expected Any other issues should be reported to (513)-695-4357 as needed.


Components

Radio System, Telephone Systems



Schedule

May 6, 2026 08:00 - May 6, 2026 10:00 EDT
May 6, 2026 12:00 - May 6, 2026 14:00 UTC



May 6, 2026 10:55 EDT
May 6, 2026 14:55 UTC
UPDATE

Work has been completed, and all systems verified. Any issues should be reported to (513)-695-4357.

May 6, 2026 08:02 EDT
May 6, 2026 12:02 UTC
UPDATE

Security cameras for Lytle Tower will also be offline for the duration. Any issues should be reported to (513)-695-4357 as needed.

May 6, 2026 07:56 EDT
May 6, 2026 11:56 UTC
UPDATE

Power work will be starting momentarily. Any issues should be reported to (513)-695-4357 as needed.

Description

Access to these resources may be intermittent during this maintenance window.


Components

PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - RMS Law - Records Management System



Schedule

May 5, 2026 08:30 - May 5, 2026 11:30 EDT
May 5, 2026 12:30 - May 5, 2026 15:30 UTC



May 5, 2026 16:45 EDT
May 5, 2026 20:45 UTC
UPDATE

We have finished the maintenance for today. Users if you have any issues please reboot your machine. Thank you

May 5, 2026 12:35 EDT
May 5, 2026 16:35 UTC
UPDATE

We are still experiencing issues with Production RMS. Central Square is also logged in to assist. We apologize for the inconvenience. You will be advised when all systems are up and operational.

May 5, 2026 11:34 EDT
May 5, 2026 15:34 UTC
UPDATE

Maintenance window is being extended to 12:30. Maintenance is still ongoing.

May 5, 2026 08:35 EDT
May 5, 2026 12:35 UTC
UPDATE

Maintenance has begun.