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Active Incident

Updated a few seconds ago

0

Upcoming Maintenances

-

Days Until Next Maintenance

2

Incidents Last 7 Days

ESO FRMS CAD Incident AccessDegraded Performance

Incident Status

Degraded Performance

Components

PRODUCTION Environment - RMS Fire - Records Management System - ESO


May 14, 2026 18:24 EDT
May 14, 2026 22:24 UTC
IDENTIFIED

We have identified the issue with the ESO CAD incidents. At this time very few incidents are affected by this. We have submitted a ticket with ESO to look into this more. We will update you once we hear more.

May 14, 2026 17:47 EDT
May 14, 2026 21:47 UTC
INVESTIGATING

Looking into some CAD incidents not getting sent to ESO.
Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


May 8, 2026 14:48 EDT
May 8, 2026 18:48 UTC
MONITORING

We are continuing to monitor our links to Columbus. Due to vendor's equipment issues and route planning, we are seeing higher than latency than normal which can lead to possible brief outages.

February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Operational

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Partial Service Disruption

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History (Last 7 days)

CentralSquare Production AuthenticationService Disruption

Incident Status

Service Disruption


Components

AVD - Automated Voice Dispatch ECC, CAD to CAD, Feed to Active 911 or IamResponding, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO




May 22, 2026 08:02 EDT
May 22, 2026 12:02 UTC
RESOLVED

We've had no further reports of CentralSquare Production authentication issues. Closing Incident.

May 20, 2026 09:04 EDT
May 20, 2026 13:04 UTC
MONITORING

CentralSquare Production authentication has been restored, all systems confirmed back up and accessible. We will continue to monitor throughout the day for any issues. Please report any issues to help@wcoh.net

May 20, 2026 08:31 EDT
May 20, 2026 12:31 UTC
INVESTIGATING

We are currently working w/ the vendor on identifying the authentication errors resulting from this monthly maintenance. Updates once we know more.
VPN Phones - OutageService Disruption

Incident Status

Service Disruption


Components

Telephone Systems




May 21, 2026 08:29 EDT
May 21, 2026 12:29 UTC
RESOLVED

Phones should be operating as normal at this time.

May 20, 2026 19:07 EDT
May 20, 2026 23:07 UTC
INVESTIGATING

Aware of issue working on resolution
WCTS PatchesPlanned Maintenance

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357. Warren County Technology Services


Components

Credentials / Authentication, Portal - Agency Remote Access, GenWatch, Remote Access - Beyond Trust (Bomgar), Reporting - Report Server, Telecom Help Desk / Tickets / Work Orders, Telephone Systems



Schedule

May 20, 2026 17:00 - May 20, 2026 20:00 EDT
May 20, 2026 21:00 - May 21, 2026 00:00 UTC


May 20, 2026 20:25 EDT
May 21, 2026 00:25 UTC
UPDATE

All Maintenance has been completed.

May 20, 2026 20:00 EDT
May 21, 2026 00:00 UTC
UPDATE

Scheduled Patch Maintenance is completed. Phone system Maintenance is still ongoing.

May 20, 2026 17:00 EDT
May 20, 2026 21:00 UTC
UPDATE

Maintenance is starting.
CentralSquare PRODUCTION and TRAINING CAD, Mobile, RMS and Jail PatchingPlanned Maintenance

Description

Location: Warren County Technology Services Data Center Purpose: The patch and Infection Management process requires system reboots Impact: PRODUCTION and TRAINING ENVIRONMENTS Central Square servers will have limited availability with no guarantee of data entered being saved. Save your data and log out prior to the outage start time. User Responsibility: Users must log out of CAD, Mobile, RMS, & Jail. Systems will be inaccessible and will lose interface connections throughout the outage. Published CS Desktops and Applications will be intermittent if not disconnected completely. For more details, please contact us at help@wcoh.net or +1-513-695-4357.


Components

CAD to CAD, Hiplink Paging, PRODUCTION Environment - CAD - Computer Aided Dispatch, PRODUCTION Environment - MDC - Mobile Data Computers, PRODUCTION Environment - JMS -Jail Management System, PRODUCTION Environment - Field OPS, PRODUCTION Environment - RMS Law - Records Management System, PRODUCTION Environment - RMS Fire - Records Management System - ESO, ProQA - Dispatch Pre-Arrival Instructions, TRAINING Environment - CAD - Computer Aided Dispatch, TRAINING Environment - MDC - Mobile Data Computers, TRAINING Environment - JMS -Jail Management System, TRAINING Environment - RMS Law - Records Management System



Schedule

May 20, 2026 05:00 - May 20, 2026 08:00 EDT
May 20, 2026 09:00 - May 20, 2026 12:00 UTC


May 20, 2026 08:27 EDT
May 20, 2026 12:27 UTC
UPDATE

Morning maintenance has introduced some issues resulting in CentralSquare authentication errors. Closing maintenance window and creating an outage.

May 20, 2026 06:59 EDT
May 20, 2026 10:59 UTC
UPDATE

We are currently working to resolve the issues with CAD.

May 20, 2026 05:00 EDT
May 20, 2026 09:00 UTC
UPDATE

Maintenance has begun
Portal.wcpsn.net MaintenancePlanned Maintenance

Description

We will be performing maintenance on portal.wcpsn.net. We are working to alleviate the intermittent access issues that have occurred the last couple of weeks. We do not anticipate user facing issues at this time.


Components

Portal - Agency Remote Access



Schedule

May 19, 2026 14:00 - May 19, 2026 14:30 EDT
May 19, 2026 18:00 - May 19, 2026 18:30 UTC


May 19, 2026 14:26 EDT
May 19, 2026 18:26 UTC
UPDATE

This has been completed.

May 19, 2026 14:00 EDT
May 19, 2026 18:00 UTC
UPDATE

Starting Maintenance on portal.wcpns.net.