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Active Incident

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1

Upcoming Maintenances

11

Days Until Next Maintenance

0

Incidents Last 7 Days

Fire & Station Auto Toning Not FunctionalOperational

Incident Status

Operational

Components

Fire Voice Paging / Station Alerting


May 24, 2026 10:16 EDT
May 24, 2026 14:16 UTC
MONITORING

Service has been fully restored. Please report any further issues to help@wcoh.net

May 24, 2026 07:07 EDT
May 24, 2026 11:07 UTC
IDENTIFIED

We are onsite w/ the vendor and are continuing to work the issue.

May 24, 2026 03:28 EDT
May 24, 2026 07:28 UTC
IDENTIFIED

Fire & Station auto toning is not functional, dispatch using backup tones while we work on resolving the issue.
ESO FRMS CAD Incident AccessDegraded Performance

Incident Status

Degraded Performance

Components

PRODUCTION Environment - RMS Fire - Records Management System - ESO


June 5, 2026 08:14 EDT
June 5, 2026 12:14 UTC
IDENTIFIED

We are still seeing some failures. But we are working with ESO on a new CAD to ESO process. Once that is completed these failures should stop.

May 14, 2026 18:24 EDT
May 14, 2026 22:24 UTC
IDENTIFIED

We have identified the issue with the ESO CAD incidents. At this time very few incidents are affected by this. We have submitted a ticket with ESO to look into this more. We will update you once we hear more.

May 14, 2026 17:47 EDT
May 14, 2026 21:47 UTC
INVESTIGATING

Looking into some CAD incidents not getting sent to ESO.
Radio Network outageOperational

Incident Status

Operational

Components

AVD - Fire Station Alerting, Fire Voice Paging / Station Alerting, Radio System


May 8, 2026 14:48 EDT
May 8, 2026 18:48 UTC
MONITORING

We are continuing to monitor our links to Columbus. Due to vendor's equipment issues and route planning, we are seeing higher than latency than normal which can lead to possible brief outages.

February 18, 2026 10:42 EST
February 18, 2026 15:42 UTC
MONITORING

We are still monitoring this issue. The vendor for our links had an outage that caused us to be re-routed temporarily. Until the vendor has replaced their equipment, we may experience very brief instances of connection loss to Columbus.

February 2, 2026 08:28 EST
February 2, 2026 13:28 UTC
MONITORING

We are still monitoring this issue. We have a call scheduled with our vendor regarding this issue, but we have seen a few intermittent network outages, only lasting a few seconds.

January 28, 2026 19:40 EST
January 29, 2026 00:40 UTC
MONITORING

Working with vendor, issues should be resolved for the night. We will be monitoring.

January 28, 2026 19:10 EST
January 29, 2026 00:10 UTC
MONITORING

Issues have returned, we are working on it

January 28, 2026 18:35 EST
January 28, 2026 23:35 UTC
MONITORING

Issues are resolved, we will monitor overnight for any additional issues

January 28, 2026 15:59 EST
January 28, 2026 20:59 UTC
INVESTIGATING

Radio network is experiencing issues. May experience periods of site trunking, and Locution auto dispatch is not operational

Scheduled Maintenance

WCTS PatchesPlanned Maintenance

Schedule

June 17, 2026 17:00 - 20:00 EDT
June 17, 2026 21:00 - 00:00 UTC

Components

Portal - Agency Remote Access

Description

Purpose: Patch and Infection Management process require system reboots. User Responsibility: User must be logged out of all Gateway application before the maintenance or they will be forced off. For more details, contact us at help@wcoh.net or +1-513-695-4357. Warren County Technology Services

911

Operational

AVD - Automated Voice Dispatch ECC

Operational

AVD - Fire Station Alerting

Operational

CAD to CAD

Operational

Campus Overhead Paging

Operational

Campus Panic Buttons

Operational

CYBERSECURITY ADVISORY

Operational

Credentials / Authentication

Operational

Email for Telecom and Emergency Services

Operational

Feed to Active 911 or IamResponding

Operational

Fire Voice Paging / Station Alerting

Operational

Portal - Agency Remote Access

Operational

GenWatch

Operational

Hiplink Paging

Operational

Internet - Countywide

Operational

Internet - Public Safety Network

Operational

LEADS - Law Enforcement Automated Data System - State System

Operational

Outdoor Warning Siren Activations

Operational

PRODUCTION Environment - CAD - Computer Aided Dispatch

Operational

PRODUCTION Environment - MDC - Mobile Data Computers

Operational

PRODUCTION Environment - JMS -Jail Management System

Operational

PRODUCTION Environment - Field OPS

Operational

PRODUCTION Environment - RMS Law - Records Management System

Operational

PRODUCTION Environment - RMS Fire - Records Management System - ESO

Degraded Performance

ProQA - Dispatch Pre-Arrival Instructions

Operational

Radio System

Operational

Remote Access - Beyond Trust (Bomgar)

Operational

Reporting - Report Server

Operational

Telecom Help Desk / Tickets / Work Orders

Operational

Telephone Systems

Operational

TEST Environment - CAD - Computer Aided Dispatch

Operational

TEST Environment - JMS -Jail Management System

Operational

TEST Environment - MDC - Mobile Data Computers

Operational

TEST Environment - RMS Law - Records Management System

Operational

TRAINING Environment - CAD - Computer Aided Dispatch

Operational

TRAINING Environment - MDC - Mobile Data Computers

Operational

TRAINING Environment - JMS -Jail Management System

Operational

TRAINING Environment - RMS Law - Records Management System

Operational

Tower Blackhawk

Operational

Tower Goose

Operational

Tower Hatfield

Operational

Tower Lytle

Operational

Tower Manchester

Operational

Tower ODOT

Operational

Tower Snider

Operational

Tower Washington Twp

Operational

Tower Zoar

Operational

Test Only

Operational

Telecom Office

Operational

Weather Station - Franklin Twp.

Operational

Weather Station - Turtlecreek Twp.

Operational

Weather Station - Deerfield Twp.

Operational

Weather Station - Massie Twp.

Operational

Weather Station - Harlan Twp.

Partial Service Disruption

Todd Fork River Gauge on ST RT 123

Operational

Little Miami River Gauge on ST RT 48

Operational

External Services

Amazon Web Services

Azure

MS Office365

Status.io

History

No incidents in the last 7 days